Privacy Policy
Effective Date: January 17, 2025

At Opulent Stones, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in other ways. By using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (e.g., credit/debit card information)

b. Non-Personal Information

  • IP address
  • Browser type and version
  • Device information
  • Location information
  • Pages viewed on our website
  • Cookies and tracking technologies (as described below)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders, account, or customer service inquiries
  • To improve our website and services based on your feedback
  • To personalize your experience and recommend products
  • To send marketing communications (with your consent)
  • To comply with legal obligations and prevent fraud

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve functionality. You can control cookie settings through your browser, but disabling cookies may affect some features of our website.

We also use analytics tools to track website traffic and user behavior, helping us improve our services.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in running our business, such as:

  • Payment processors (to process payments securely)
  • Shipping companies (to fulfill your orders)
  • Marketing and advertising partners (with your consent)
  • Legal authorities (to comply with legal requests or obligations)

These third parties are bound by confidentiality agreements and may only use your information for the specific services they provide.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

6. Your Data Protection Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete data.
  • Deletion: You can request the deletion of your data, subject to legal and contractual obligations.
  • Opt-Out: You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites before providing them with your personal information.

8. Children’s Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: